Mozy vs Carbonite - The Ultimate Debate

If you want to have the right thing when it comes to securing your computer files from being lost or accidently deleted, looking for an online backup service provider is the key solution. But then again, there is a sizzling debate on what is the better provider between Mozy and Carbonite. Both of them are companies that provide the protection that any computer user wants for safety measure.

And so the ultimate debate between the two identified online backup service providers has begun: Mozy vs. Carbonite.

Mozy is an online backup tool that was founded in 2005. Formerly created by Berkeley Data Systems, Mozy is now managed by EMC subsidiary Decho Corporation. On the other hand, Carbonite has been around since 2006. Carbonite is interestingly named after the substance called carbonite which was used to freeze Han Solo in the Star Wars movie.
It is best to look at the similarities of Mozy and Carbonite. Since both are online backup tools, it is very likely for them to have similar attributes. Whether you are a Window user or a Mac user, you can gain the benefit of both Mozy and Carbonite. Both online backup tools function in the aim of guarding your data and encrypt everything using SSL (Secure Shell) before leaving your computer.

Another similarity is the use of a program that resides on your computer in order to administer the upload of your files and the automatic backup updates. This means that you can work with your computer while your system is being backed up. This is another good point about both Mozy and Carbonite: the automatic backup and the continuous uploading of your files for backup. More than everything else, both Mozy and Carbonite have services that are direct to the point for convenience.

The heat is on when we talk about the difference between Mozy and Carbonite. True enough, there is a BIG difference between the two online backup tools. It is best to be alert on looking at the best points of both.

When it comes to payment option, you can do it monthly with Mozy. Conversely, Carbonite does not have this kind of option. When it comes to customer support and technical support, you can contact Mozy anytime since it works 24/7 for its customers, while Carbonite only works during business hours (Mondays to Fridays, 9 a.m. to 5 p.m. EST).

Mozy does not have any priority support program as compared to Carbonite. But then again, it takes some extra payment in order to be prioritized for technical and customer support for Carbonite. It is still to be taken into account that business hours system is executed by Carbonite unlike Mozy that works all-day round. Having an issue about your online backup tool is truly annoying especially because it is your files that may be at risk.

To sum it all up, this Mozy and Carbonite can be considered as reliable sources of online backup services. However, there are several negative points that Carbonite pounded. This goes to show that the edge is given to Mozy.

It is not right to handpick one provider without looking into the differences. To learn more about Mozy specifically, read this Mozy Online Backup Review for a detailed breakdown of the service along with several user reviews.